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Still not sure how it works? No problem, we're here to help. To get you started, hereare some of the questions we get asked a bit...

Where are we located?

We are based within Sydney and Brisbane Australia.

Is it safe to order from 247 Drinks?

Yes, it is safe to order from 247 Drinks. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. At 247 Drinks, we respect your privacy, and we will only disclose your personal information as described in our Privacy Policy

When do we organise delivery?

We will endeavor to organize shipping within 24 hours (Mon-Friday).

Can I ship my order to an international location?

Currently we are only able to accept online orders for addresses within Australia.

Will I be charged sales tax on my purchase?

All prices are inclusive of GST.

How can I pay for my order?

We accept all major credit cards and PayPal. All payments are processed through a secured checkout process.

I just placed my order. Can I add another item to it/Cancel/Change Item.

Unfortunately we cannot alter or cancel orders once they have been placed or processed! If you're having troubles with your order however, you can always email us and we're happy to try and help: 247Drinksonline@gmail.com

What currency are the prices listed in?

All prices are listed in AUD.

I have placed an order but haven't received an order confirmation - is my order accepted?

Please check your e-mail spam filter first. If there is no confirmation email in spam or
your inbox please contact us at 247Drinksonline@gmail.com and we will try our best to
accommodate your request.

How do I track my order?

You will automatically receive an e-mail notification with the tracking number once your
order has been processed

Can I track my delivery?

Yes, once your order has been dispatched, you will receive an e-mail from us containing
your invoice and tracking number.

My order seems to be delayed - what should I do?

If your delivery has not appeared after 7 business days, please contact us at 247Drinksonline@gmail.com. Please include your order number. We will then investigate your order status and get back to you as soon as possible.

Different photo or vintage?

It is possible that our suppliers change vintage or labelling with out notifying us in time to change our listing. If you require a specific vintage or product label be sure to notify us via our contact email at time of order.

My item is damaged/ faulty, What do I do?

First of all we are so sorry! Not to worry though, just get in touch with us via email and our customer Service team will be able to help get this sorted for you right away.

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